SHIPPING POLICY

Order Processing
Orders are typically processed within 2-5 business days upon receipt of payment. Handmade products may require additional processing time due to their unique nature.

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Custom Orders
Custom or personalized orders may have longer processing times. Details regarding processing times for custom orders will be communicated to you upon order confirmation.

Shipping Methods
We offer the following shipping methods:

• Standard Shipping: [Description of estimated delivery time and cost]

• Expedited Shipping: [Description of estimated delivery time and cost, if applicable]
   

Delivery Time
Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided at checkout.

International Orders
We ship internationally to most countries. International shipping costs and delivery times vary depending on the destination and shipping method selected.

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Customs and Duties
For international orders, customs duties, taxes, and fees may apply. These charges are determined by the customs authorities in the destination country and are the responsibility of the recipient.

Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

PO Box Addresses
We are unable to ship to PO Box addresses. Please provide a physical address for delivery.

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Restricted Locations
We reserve the right to refuse shipping to certain locations due to carrier restrictions or other limitations.

Unforeseen Circumstances
While we strive to meet estimated delivery times, unforeseen circumstances such as weather delays or carrier issues may cause delays beyond our control.

Shipping Costs
Shipping costs are calculated based on the weight of the package, shipping method selected, and destination. The shipping cost will be displayed at checkout before you confirm your order.

Address Changes
Please ensure that your shipping address is entered correctly at checkout. We are unable to modify the shipping address once your order has been processed and shipped.

Lost Shipments
In the event that your shipment is lost in transit, please contact us promptly. We will work with the carrier to locate your package or arrange for a replacement if necessary.

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Damaged Shipments
If your order arrives damaged, please contact us within 24 hours of delivery. To facilitate a claim with the carrier, please retain all packaging materials and take photos of the damage.

If you have any questions about our Shipping Policy, please contact us at:

• Ali-Mony Handmade Creations

• South Africa

• info@ali-mony.com

• 084 627 7121

This Shipping Policy is effective as of the 17 June 2024.